Shipping policy

At Arabic Attarwala, we aim to provide a smooth and reliable delivery experience for all our customers. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been successfully placed and another notification once it is shipped.

2. Shipping Methods & Delivery Time

We offer reliable shipping through trusted courier services. Delivery times may vary depending on your location:

  • Within India: 3–7 business days

  • International Orders: 7–14 business days (depending on customs and local postal services)

Please note that delivery times are estimates and may be affected by courier delays, holidays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout and may vary depending on the weight, dimensions, and destination of your order.

  • Free shipping may be available for orders above a specified amount.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to track your package directly on the courier’s website.

5. Damaged or Lost Packages

  • If your order is damaged during shipping or goes missing, please contact us immediately at support@arabicattarwala.in with your order ID and relevant details.

  • We will work with the courier to resolve the issue or provide a replacement as per our Return & Refund Policy.

6. Shipping Restrictions

  • We currently ship to all major cities in India. International shipping is available to select countries; please contact us for more details.

  • Certain remote areas may experience longer delivery times.